On this page
1. Publisher
The website proxuno.com and the Proxuno services are published by:
- Company: [Company legal name]
- Legal form: [Legal form]
- Registered address: [Registered address]
- Country of registration: [Country of registration]
- Registration number: [Company registration no.]
- VAT number: [VAT no.]
- Publication director: [Publication director]
- Email: [email protected]
2. Hosting
The website, dashboard and API are hosted by [Hosting provider name and address].
Proxy gateways are operated by Proxuno under the domain gw.proxuno.com, on infrastructure located in the countries where the services are offered.
3. Contact points
- General enquiries and customer support: [email protected]
- Billing and payments: [email protected]
- Abuse reports and notices of illegal content: [email protected]
- Vulnerability reports: [email protected] — see the security page
- Telegram (support hours): @proxuno_support
The contact page lists support hours and response times.
4. Notices of illegal content and authorities
[email protected] is our single point of contact for notices of illegal content, for users and for the authorities of EU member states, the European Commission and the European Board for Digital Services under Regulation (EU) 2022/2065 (Digital Services Act). Notices can be written in English. The acceptable use policy describes how notices are handled and how we cooperate with authorities.
5. Intellectual property
The Proxuno name and logo, the design of this website, its texts, documentation and code examples are protected by intellectual property law. Code examples in the documentation may be copied and adapted freely to integrate our services. Any other reproduction requires our prior written permission.
Names and logos of carriers, internet service providers and third-party products mentioned on this website belong to their respective owners and are used only to describe the networks and tools our services work with. Their mention does not imply any partnership or endorsement.
6. Liability for content and links
We take care that the information on this website is accurate and up to date, but it may contain errors or become outdated; prices and coverage shown in the dashboard at the time of an order prevail. Links to third-party websites are provided for convenience; we have no control over their content and accept no responsibility for it.
7. Online dispute resolution
Consumers in the EU can find information on out-of-court dispute resolution bodies on the website of the European Commission. We are neither obliged nor, as a rule, willing to take part in dispute resolution proceedings before a consumer arbitration board; please contact us first at [email protected].
Version history
| Version | Effective from | Summary of changes |
|---|---|---|
| 1.3 | 1 June 2026 | Contact points for vulnerability reports; dispute resolution section updated. |
| 1.2 | 17 February 2024 | Single point of contact under the Digital Services Act. |
| 1.1 | 1 September 2023 | Gateway domain and abuse contact added. |
| 1.0 | 1 March 2021 | First version, at launch. |
Questions about this document
Write to [email protected] or use the contact form. Legal and privacy requests are answered in English within two business days.