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Contact

Talk to the people who run the network

Questions about coverage, a payment that has not arrived, or a proxy that misbehaves — messages go straight to the team that operates the gateways and modems, not to an outsourced call centre.

Support every day, 08:00–22:00 CET. Network monitoring 24/7. Abuse desk monitored 7 days a week Support in English

Direct channels

Use the address that matches your request — it lands in the right queue and avoids a hand-over.

Sales & technical support

Coverage, carriers, integrations, configuration and anything about how the proxies behave.

[email protected]

Billing

Top-ups, under- or overpayments, balance, refunds and order references.

[email protected]

Abuse reports

Traffic from one of our IP addresses that violates the acceptable use policy.

[email protected]

Telegram

Quick questions during support hours. Never send passwords or API keys in a chat.

@proxuno_support

Send us a message

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Customers get faster answers from a dashboard ticket: it is linked to your account, orders and proxies.

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We use these details only to answer your message and keep the exchange for 12 months. See the privacy policy.